Privacy & Procedure
Personal Information You Provide
Aiona Alive receives personal information only for a narrow set of purposes. Providing us with your personal information is always your choice. When you request services from us, we ask that you provide sufficient information to enable us to respond to your request. Personal Information may be used:
To contact and correspond with you;
To confirm your identity;
To process and ship your orders for products;
For billing purposes related to our services;
To notify consumers of website updates;
To contact consumers for marketing purposes;
To respond to your service request or complaint; or
For regulatory and audit purposes.
Personal information may also be used for other purposes, subject to obtaining your prior consent.
Website: Aiona Alive may collect personal information about you when you register to become an Aiona Alive Distributor or order product. In addition, we keep a record of the email addresses of those who contact us. We may use the personal information you provide to us on the website to contact you from time-to-time. Aiona Alive also collects both aggregate and user-specific information from the web pages accessed or visited, and any information volunteered by visitors to the website, such as marketing survey information.
Purchases: Aiona Alive products are sold through our network of Aiona Alive Distributors, including online shopping that is fulfilled directly by Aiona Alive in connection with Aiona Alive Distributors. If you are purchasing goods or services from Aiona Alive, we will automatically route your personal and purchasing information to an Aiona Alive Distributor nearest you.
Service Request or Complaints: Aiona Alive may collect personal information from you if you contact us with a request or complaint. The information collected may include your name, address, telephone number, email address, and the necessary facts to enable us to deal with your request or complaint.
Marketing: Aiona Alive may collect information about you if you consent to participate in any of our marketing initiatives or research. The information collected may include your consumer habits and preferences. We may also send you email promotions and other information that may be of interest to you from Aiona Alive.
Contests and Promotions: Aiona Alive may collect information about you if you participate in any of our contests or promotions.
CONSENT TO USE PERSONAL INFORMATIONWe may obtain your express consent or deem that consent has been implied by the circumstances. When we receive personal information from you that enables us to provide you with our products, your consent to allow us to deal with that personal information in a reasonable manner may be implied.
You also authorize us to use and retain this personal information for as long as it may be required for the purposes described above. Your consent remains valid even after the termination of our relationship with you, unless you provide us with written notice that such consent is withdrawn.